How to Cancel a Membership
How to Cancel a Membership
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We understand that you need to move on from Balanced. The steps below will ensure that you end your membership and stop the next payment.
Note: If your membership status is Trialing, you might be offered a free membership extension so you have more time to try our classes.
Select your device:
1. From your computer, visit balanced.com and sign in.
2. Select My Account in the top navigation.
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3. Select Manage Membership on the My Account page.
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4. Press Cancel Membership under the Membership Plan section.
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5. Select No, cancel my account in the pop-up if you want to cancel. Or select Keep Subscription to keep your account active.
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Note: After you cancel, you will be brought to an optional survey. A confirmation text and email will be sent your way.
1. From your mobile device, visit balanced.com and sign in.
2. Select Account in the bottom navigation.
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3. Select Membership on the My Account page.
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4. Scroll down and click the Cancel Membership button.
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5. Select No, cancel my account in the pop-up if you want to cancel. Or select Keep Subscription to keep your account active.
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Healthy aging looks different for everyone and we’d love to hear what your version looks like. We want to hear the good, bad, and ugly. Reach out to us and we will try hard to address your needs and keep you as part of the Balanced community.